Recently I had a horrific experience with DirecTV spending 4 hours and 6 reps trying to resolve my issue with them. I reached out to AVS and they were quick and responsive. Mustafa is the Man!!!....Way more knowledgable than all of the Directv techs combined!!! No doubt I will be reaching out to Mustafa and AVS for all of my entertainment needs. They deserve a 6th star in my opinion.